What is Tourmir?

Tourmir is a cloud-based hotel and property management platform built for housekeeping teams. It gives owners and managers real-time visibility into room statuses, staff activity, shift schedules, and maintenance requests — all from a single dashboard.

Who is it for?

• Hotel owners and property managers — Full visibility and control over the entire property.
• Housekeeping supervisors (Admins) — Coordinate cleaning teams, assign priorities, and track progress.
• Cleaning staff (Keepers) — A focused view of assigned rooms and task-driven workflow.
• Maintenance staff — See and resolve reported issues across all rooms.

Key capabilities

• Real-time room status board — Rooms cycle through Dirty → In Progress → Clean → Occupied. Every status change is instantly visible to the whole team.
• Staff and group management — Invite staff by email or create PIN-based accounts for shared devices. Group staff into teams (e.g. "Floor 2 Team") for targeted assignments.
• Shift scheduling and time tracking — Staff clock in and out with a tap. Admins see active shifts and full history with duration logs.
• Cleaning history and analytics — A complete log of every room status change, searchable and filterable. Visual reports show performance trends over time.
• Internal messaging (Inbox) — Send messages to individuals or groups. System alerts for issues and lost items are delivered automatically.
• Lost & Found tracking — Log found or missing items linked to rooms. Mark them resolved when returned or claimed.
• Maintenance issue reporting — Keepers report room problems from the Room Detail screen. Maintenance staff see all open issues and mark them resolved.
• Staff PIN login — For shared tablets and front-desk devices. No personal email required — staff log in with Hotel Code + username + PIN.
• Mobile-optimized PWA + Android app — Works in any mobile browser and as a native Android app from Google Play.

Subscription plans

Tourmir offers three plans designed to grow with your property:

See Billing & Plans for a full feature comparison and pricing details.

How Tourmir fits into your day

At the start of each shift, Keepers open the Dashboard and see their room list sorted by urgency. They tap a room, mark it In Progress, clean it, and mark it Clean. If they spot a broken fixture, they report a maintenance issue in two taps. Admins watch the board update in real time, reassign priorities, and communicate through the Inbox. At end of day, shift logs capture exactly who cleaned what and for how long.